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Upholstery

Fabrics

  • All upholstery should be regularly vacuumed using an upholstery brush attachment and a low power setting.
  • It is important to keep upholstery clean as dust, grit and contaminants grinding together against the fibres of upholstery are the major cause of fabric wear.
  • Regular careful vacuuming will greatly extend the life of your upholstery.

Faux Leathers

  • Faux Leathers should be dusted regularly and can also be wiped with a soft damp cloth. For more thorough cleaning, ‘leather wipes’ can be used.
  • Alternatively use a soft cloth dampened with a mild solution of pure soap flakes (not detergent or other chemicals), being careful not to soak the leather.
  • After cleaning, polish with a soft dry cloth.
  • Please do not apply any polishes, waxes, ‘leather food’ or similar products.
  • Avoid placing leather upholstery in direct sunlight or close to heat sources such as radiators.

Vinyl

  • Most soiling on vinyl can be cleaned with warm soapy water if required.
  • Ballpoint pen ink marks may be removed by careful use of a cotton bud dipped in methylated spirit or white spirit.

Hard Surfaces

Veneer

  • Veneer just needs regular dusting to be kept clean.
  • Occasionally, veneer can be cleaned using a slightly damp, non abrasive cloth and then polished with a soft dry cloth.
  • It is recommended to wipe and polish the veneer in the direction of the grain.
  • DO NOT use spray polishes/cleaners or waxes which may damage the finish of the veneer and result in an undesirable sheen and a sticky build-up which can be difficult to remove.
  • Avoid placing veneer finish furniture in direct sunlight or close to heat sources such as radiators.

Laminates

  • Laminates just need regular dusting to be kept clean.
  • Clean surfaces with a damp non-abrasive cloth and then polish with a soft dry cloth
  • DO NOT use alcohol-based cleaners or waxes which may damage the finish and result in an undesirable sheen and a sticky build-up which can be difficult to remove
  • Avoid placing laminate finish furniture in direct sunlight or close to heat sources such as radiators.
  • Stains can be scrubbed off if necessary as the laminate is a more hardy material than veneer.

Wood with Polyurethane (PU) Finish Paint

  • Paint finishes just need regular dusting to be kept clean.
  • Occasionally, paint finishes can be cleaned using a damp, non-abrasive cloth and then polished with a soft dry cloth.
  • DO NOT use spray polishes/cleaners, alcohol-based cleaners or waxes which may damage the finish

Glass

  • Dust regularly
  • Glass can be regularly cleaned using a slightly damp, non-abrasive cloth and then wiped dry with a soft dry cloth.
  • Do not apply force while using it
  • A glass cleaner can be used as well.

Marble

  • Marble finishes just need regular dusting to be kept clean.
  • Marble can be occasionally cleaned using a slightly damp, non-abrasive cloth and then wiped dry with a soft dry cloth.
  • DO NOT use alcohol-based cleaners which may damage the finish and result in an undesirable discoloration.
  • Stains can be scrubbed off if necessary as marble is a hardy material.

Metal Paint

  • Dust regularly. Metal paint finishes just need regular dusting to be kept clean.
  • Metal paint finish can be occasionally cleaned using a slightly damp, non-abrasive cloth and then wiped dry with a soft dry cloth.
  • DO NOT use spray polishes/cleaners or waxes which may damage the finish and result in an undesirable sheen and a sticky build-up which can be difficult to remove
  • Avoid placing metal furniture in direct sunlight or close to heat sources such as radiators.

Hardware

Hinges

  • Please do not exceed the designated weight limit of each hinge and avoid putting extra weight on shutters.
  • It is recommended that doors are opened regularly even if not required, as moisture, dirt, and grit can jam the doors over an extended period of time.
  • Hardware such as handles, knobs etc. can be cleaned with a slightly damp non-abrasive cloth and then polish with a soft dry cloth
  • DO NOT apply force to clean any stains

Drawer Channels

  • Please do not exceed the designated weight limit of each pair of drawer channels by overloading the drawers.
  • Channels can be cleaned with a slightly damp non-abrasive cloth and then polish with a soft dry cloth.
  • Please do not apply any pressure or force shut a partially or completely jammed drawer. Check if any of your stuff is blocking the smooth movement of the drawer.

Locks and Keys

  • Do not over torque the locks
  • Please do not use the key instead of the handle to open the door.

Brass and other Metals

  • Dust regularly. Metal finishes just need regular dusting to be kept clean.
  • Brass finish handles etc can be occasionally cleaned using a specialty brass cleaning agent and then wiped dry with a soft dry cloth for continued shine.
  • DO NOT use spray polishes/cleaners or waxes which may damage the finish and result in a sticky build-up which can be difficult to remove.
  • DO NOT use a wet cloth for cleaning as this may lead to staining or permanent loss of sheen.
  • Channels may be sprayed with WD40 occasionally in order to maintain the smoothness of operation.

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