Terms of Service
Last Updated: January 17, 2019
Welcome to www.denkali.com. Please note that the website www.denkali.com and instances thereof, including any and all related mobile applications (“Website”) between Anthill Spaces Private Limited (“Company/Denkali/We”) and the users of the Website (“you/your/yourself/user”) describe the terms on which the Company offers you access to the Website which will govern your use and registration with the Website.
1. Eligibility of Use
2. Membership Details and Security
2.1 As a registered member of the Denkali, your name, contact details, address, email-id become automatically saved in the “Account” section of the Website that can be accessible only by you. You can track all your orders by logging in to your “Account” section with the user id and password set by you. Further, if you choose to opt for our email updates, all information regarding new additions to the Website about our products and services, as well as promotional scheme, will be emailed to you at regular intervals.
2.2 You will be responsible for maintaining the confidentiality of the Account Information and are fully responsible for all activities that occur under your Account. You agree to (a) immediately notify Denkali of any unauthorized use of your Account Information or any other breach of security, and (b) ensure that you exit from your Account at the end of each session. In the absence of such notification from you, any purchase transaction made on the Website through your Account and/or in your name shall be binding on you. Denkali cannot and will not be liable for any loss or damage arising from your failure to comply with these conditions. You may be held liable for losses incurred by Denkali or any other user of or visitor to the Website due to authorized or unauthorized use of your Account as a result of your failure in keeping your Account Information secure and confidential.
2.3 You shall ensure that the Account Information provided by you in the Website's registration form is complete, accurate and up-to-date. Use of another user's Account Information for availing services offered on the Website is expressly prohibited.
2.4 If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Denkali has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Denkali has the right to suspend or terminate your Account and refuse any and all current or future use of the Website (or any portion thereof).
3. Access to Website
We will do our utmost to ensure that availability of the Website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the Website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
4. License for Website Access
4.2 This Website or any portion of this Website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purposes.
4.3 You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Denakli and its affiliates without express written consent of Denkali. Any unauthorised use terminates the permission or license granted by Denkali.
5. User Obligations
5.1 You agree to provide correct and accurate credit / debit card / net banking/ e-wallet details to the approved payment gateway for purchasing any Products and/or availing Services. You shall not use the credit / debit card which is not lawfully owned by you, i.e. in any transaction, you must use your own credit / debit card / net banking/ e-wallet. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit / debit card/ net banking/ e-wallet details. Denakli expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit / debit card/ net banking/ e-wallet.
5.2 You agree to use the Website and the materials provided therein only for purposes that are permitted by: (a) the Terms; and (b) any applicable law, regulation or generally accepted practices or guide in the relevant jurisdictions
5.4 You agree not to access (or attempt to access) the Website and the materials or Services by any means other than through the interface that is provided by Denkali. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or content, or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website.
5.5 By accessing or using the Website or Services, you may be exposed to content from other users that you may consider offensive, indecent or otherwise objectionable. Denkali disclaims all liabilities arising in relation to such offensive content on the Website. Further, you may report such offensive content in the manner prescribed below.
5.6 If the Website allows you to post and upload any material on the Website, you hereby undertake to ensure that such material is not offensive and is in accordance with applicable laws. Further, you undertake not to:
- Defame, abuse, harass, threaten or otherwise violate the legal rights of others;
- Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword;
- Upload files that contain software or other material protected by applicable intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
- Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
- Engage in any activity that interferes with or disrupts access to the Website (or the servers and networks which are connected to the Website);
- Attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, to any of the Company server, or to any of the Product and Services offered on or through the Website, by any illegitimate means (including such as hacking and password mining);
- Probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other customer of Denkali, including any Denkali Account not owned by you, to its source, or exploit the Website or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information;
- Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked sites;
- Collect or store data about other Users.
- Use any device or software to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person's use of the Website;
- Use the Website or any material or Content for any purpose that is unlawful or prohibited by the Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of Denkali or other third parties;
- Conduct or forward surveys, contests, pyramid schemes or chain letters;
- Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
- Violate any code of conduct or other guide, which may be applicable to the Website;
- Violate any applicable laws or regulations for the time being in force within or outside India;
- Violate the Terms including but not limited to any applicable additional terms; and
- Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website
6. Use of Materials
6.1 Except as expressly indicated to the contrary herein or in any applicable additional terms, Denkali hereby grants you a non-exclusive, freely revocable (upon notice from Denkali), non-transferable access to view catalogues of Products or any other materials available on the Website, subject to the following conditions:
- You shall not modify or alter catalogues of Products or any other materials available on the Website; and
- You may not remove any text, copyright or other proprietary notices contained in the catalogues of Products and Services or any other materials available on the Website.
6.2 The rights granted to you as specified above are not applicable to the design, layout or look and feel of the Website. Such elements of the Website are protected by intellectual property rights and shall not be copied or imitated in whole or in part.
6.3 Any software that is available on the Website is the property of Denkali. You shall not use, download or install any software available at the Website, unless otherwise expressly permitted by Denkali.
7. User Conduct
7.1 You shall solely be responsible for maintaining the necessary computer equipment and Internet connections that may be required to access, use and transact on the Website.
7.2 You shall use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.
7.3 Denkali shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly due to any unauthorized transaction effected from your Account for any reason whatsoever.
8. Intellectual Property Rights
8.1 The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, images, sounds and music (if any), artwork and computer code (collectively, the "Content") on the Website is owned and controlled by Denkali and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.
8.2 The trademarks, logos and service marks displayed on the Website ("Marks") are the property of Denkali. You are not permitted to use the Marks without the prior consent of Denkali.
8.3 The Denkali retains full and complete ownership of all Intellectual Property rights, copyrights, design rights and know-how for any Products or Services showcased and/or delivered through the Website.
8.4 Denkali owns all intellectual property rights to the trademark "Denkali" and variants thereof, and the domain name, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.
8.5 Except as expressly provided herein, you acknowledge and agree that you shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from Denkali.
9. Disclaimer of Warranty and Liability
You expressly understand and agree that, to the maximum extent permitted by applicable law:
9.1 You shall indemnify, defend and hold harmless Denkali from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Denkali that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms or any additional terms applicable to purchase of products and/or services, or any violation of the Terms and/or terms of offer for sale or other terms and conditions relating to the use of the Website and the purchase of products.
9.2 In no event shall Denkali, its officers, directors, employees, partners or agents be liable to you or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, whether or not foreseeable or whether or not Denkali has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your purchase of the products and/or availing of any services herein.
9.3 Denkali will not be liable for any loss that you may incur as a consequence of unauthorized use of your account or account information or any products or services or materials, either with or without your knowledge. Denkali shall not be responsible for the delay or inability to use the website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Denkali shall not be responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason. You understand and agree that any material or data downloaded or otherwise obtained through the website is done entirely at your own discretion and risk and you will be solely responsible for any damage to your computer systems or loss of data that results from the download of such material or data. Denkali is not responsible for any typographical error leading to any invalidity of any kind.
9.4 Notwithstanding anything to contrary contained in these terms, terms of offer for sale or elsewhere, Denkali's entire liability to you shall be limited to the amount of the moneys paid by you for or towards any product or service, in connection with which the claim has arisen, which amount shall be refunded you, in case the claim is proven by an order of the court or any competent authority.
9.5 In no event shall Denkali, its officers, directors, employees or agents, partners or suppliers be liable to you for any (1) special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable and whether or not Denkali has been advised of the possibility of the same, (2) based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or (3) any other claim arising out of or in connection with your use of or access to the website, services or materials.
9.6 The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.
Denkali may, in its sole discretion and without prior notice, terminate your access to the Website if Denkali determines that you have violated the Terms or additional terms or any other duty owed to Denkali. Any violation by you of the Terms will constitute a breach, and will cause irreparable harm to Denkali, for which monetary damages is likely to be inadequate, and you consent to Denkali obtaining any injunctive or equitable relief that Denkali deems necessary or appropriate. These remedies are in addition to any other remedies Denkali may have at law or in equity.
The Terms will continue to apply until terminated by either you or Denkali as set forth below.
11.1 If You want to terminate your agreement with Denkali, you may do so by closing your Account (if any). However, such termination shall not affect any rights and obligations that result from or resulted from, or are related to your use of the Website prior to such termination, or any Product purchased by you or any Services availed by you prior to such termination.
11.2 Denkali may at its discretion and at any time with or without notice terminate or suspend the Terms without cause or with cause if:
- Denkali is required to do so by law (for example, where the sale of Products or provision of the Services to You is, or becomes, unlawful or pursuant to a request by a regulatory authority or enforcement /enactment of any laws or regulations);
- The sale of Products or provision of the Services to you by Denkali is, in Denkali's opinion, no longer commercially viable;
- Denkali has elected to discontinue, with or without reason, access to the Website, providing of any the Services (or any part thereof) either in general or specifically to You
11.3 For technical or any other reason, termination or suspension may include: (i) removal of access to all or portion of the offerings on the Website or any portion thereof; (ii) deletion of your materials and / or Account Information, including your personal information, log-in ID and password, and all related information, files and materials associated with you or inside your Account (or any part thereof); and (iii) barring of further use of the Website or providing any Services. Denkali may also delete any content or other materials relating to Your use of the Website.
11.4 Denkali shall not be liable to you or any third party for any such termination.
11.5 Termination or suspension shall not affect your liability or obligation arising prior to such termination or suspension.
Any dispute, controversy or claim directly or indirectly caused by, arising out of or relating to this Policy will be governed by the laws of India and will be referred to confidential, mandatory and binding arbitration in Mumbai, India. The arbitration will be conducted on an expedited basis before a single arbitrator appointed by Anthill Spaces Private Limited in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996. The arbitrators award shall be substantiated in writing and will be final and binding on you and Anthill Spaces Private Limited. Subject to the above, you agree to submit yourself to the exclusive jurisdiction of the Courts in Mumbai, India.
13. Report Abuse
In the event you come across any abuse or violation of the Terms or if You become aware of any objectionable Content on the Website, please report to [email protected]
14. Notice Form
If you believe that your rights are being violated by an item or information on the Website, you may fill out and submit the Notice Form (below). This signed form can be sent via E-mail PDF or Fax to the Grievance Officer:
e-mail PDF: ___________________________
Subject Line: _________________
(We will accept a signed PDF via e-mail with the subject line "___________________", unless by prior agreement we have agreed with you for an alternative receipt mechanism).
Please fill out the Notice form using the corresponding numbered paragraphs to frame your communication.
16. Newsletters and Communications
You hereby expressly agree to receive communications and newsletters from Denkali by SMS and e-mails. You can unsubscribe / opt-out from receiving communications and newsletters from Denkali at any time by following the procedure set forth in the newsletters.
17. General Provisions
17.2 Severability: If a court of competent jurisdiction finds any provision of the Terms, or portion thereof, to be unenforceable, the same shall not affect the provisions of any other portion of the Terms. In any event, such provision shall be enforced to the maximum extent permissible so as to give effect to the intent as reflected by that provision.
17.3 Waiver: Any failure by Denkali to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver of that provision or right.
17.4 Feedback and Information: Any feedback you provide to this Website shall be deemed to be non-confidential. Denkali shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) Denkali is not under any obligation of confidentiality, express or implied, with respect to the feedback; and (iii) You are not entitled to any compensation or reimbursement of any kind from Denkali for the feedback under any circumstances.
17.5 Denkali tries its best to deliver Products and Services exactly the way they are described on the Website. However, the nature and tendency of natural material-based products is that each piece of furniture is unique in its own way. Denkali hereby disclaims any guarantees of exactness of the finish or appearance of the final Products or Services ordered by the User over and above generally acceptable standards on the same. The quality of the Products, Services, information, or other material purchased or obtained by you through the Website may or may not meet your expectations.